Kroger Specialty Pharmacy starts the process of filling the patient’s medication.
Kroger Specialty Pharmacy reviews the patient's insurance to begin the medication approval and filling process.
Kroger Specialty Pharmacy calls the patient to explain what a specialty pharmacy is and the process of what’s to come.
The Patient Access team works with the physician and insurance company to get the patient started on therapy as soon as possible.
A dedicated patient advocacy team assists with access to medication, copay support, and additional resources.
The pharmacist reviews accuracy, including indication & dosage of drug against diagnosis, discussing with the prescriber & patient as needed.
If infusion services are required, we connect those patients to a registered nurse for coordination of care.
The patient is connected with a registered nurse to provide disease and drug education and knowledge of what to anticipate.
Kroger Specialty Pharmacy coordinates the preferred delivery location, ensuring it is received when and where it’s needed.
Kroger Specialty Pharmacy will continuously stay with the patient throughout the entirety of their medication journey. We solve problems on the patient’s behalf and provide all-encompassing care from start to finish.